Organisational Development Management

 

Organisations can either develop or degenerate, depending on how effective the organisational development process is managed. This course looks at development from a systems point of view, in which organisations are understood as living entities. Participants will learn about organisational development interventions, such as a balanced scorecard, strategic planning, performance management, reengineering, total quality management, quality circles and continuous quality improvement.



Learning outcomes

Certification

Duration

Upon completing this course, participants should be able to:

  • Be familiar with Organisational Development (OD) terminology and concepts
  • Have an understanding of key OD success and failure factors
  • Be familiar with and able to appreciate the strengths and weaknesses of various OD interventions, such as the Balanced Scorecard, strategic planning, performance
  • Be able to analyse OD challenges successfully, develop a feasible strategy and successfully implement an appropriate OD intervention
  • Understand Performance Management, reengineering, Total Quality Management (TQM), quality circles and Continuous Quality Improvement (CQI)
  • Be able to identify, understand and involve appropriate stakeholders successfully in the OD management process
  • Be familiar with a change management process and the phases
  • Be able to deal with resistance to change
  • Be able to demonstrate an understanding of the organisation as a system comprising of interrelated subsystems, such as structure, culture, strategy, policies and capacity
  • A Certificate of Competence will be awarded to all students who successfully submit and pass their assignments, and exams*
  • A Certificate of Completion will be awarded to all students who successfully submit and pass their assignments
  • A Certificate of Attendance will be awarded to students who attended the training session

* These students may be considered for credits towards relevant qualifications

2-days contact time including facilitation and group activities

Course fee

Application Fee

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Learning outcomes

Upon completing this course, participants should be able to:

  • Be familiar with Organisational Development (OD) terminology and concepts
  • Have an understanding of key OD success and failure factors
  • Be familiar with and able to appreciate the strengths and weaknesses of various OD interventions, such as the Balanced Scorecard, strategic planning, performance
  • Be able to analyse OD challenges successfully, develop a feasible strategy and successfully implement an appropriate OD intervention
  • Understand Performance Management, reengineering, Total Quality Management (TQM), quality circles and Continuous Quality Improvement (CQI)
  • Be able to identify, understand and involve appropriate stakeholders successfully in the OD management process
  • Be familiar with a change management process and the phases
  • Be able to deal with resistance to change
  • Be able to demonstrate an understanding of the organisation as a system comprising of interrelated subsystems, such as structure, culture, strategy, policies and capacity

Certification

  • A Certificate of Competence will be awarded to all students who successfully submit and pass their assignments, and exams*
  • A Certificate of Completion will be awarded to all students who successfully submit and pass their assignments
  • A Certificate of Attendance will be awarded to students who attended the training session

* These students may be considered for credits towards relevant qualifications

Duration

2-days contact time including facilitation and group activities

Faculty

Teaching

 

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